67bd1's Privacy Policy
Our commitment is to be fully transparent about how your personal information is collected, used, and protected.
Table of Contents
1 Introduction & Scope
67bd1 (referred to hereinafter as "we", "our", or "the platform") operates a safe and reliable online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") sets out how we collect, store, process, and protect your personal information when you use our website and related services.
By using this website or registering for our services, you are considered to have agreed to the terms described in this Policy. If you disagree with any part of this Policy, please refrain from using our services.
This Policy should be read together with our Terms & Conditions and Responsible Gaming policy.
2 What Information We Collect
We collect your information in various ways. The types of information collected are described in detail below:
2.1 Information You Provide
When you create an account or use our services on our platform, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and phone number
- Residential address
- National ID or passport number (for identity verification)
- Payment information (bKash, Nagad, Rocket, or bank account number)
- Information provided when contacting our support team
2.2 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device information (device type, operating system)
- Browser type and version
- A log of which pages you have visited
- Session duration and date
- Referral source (where you came from before arriving at our site)
- Information collected through cookies and similar tracking technologies
2.3 Gaming Activity Information
Your gaming history, betting patterns, deposit and withdrawal transactions, and bonus usage are recorded in our system. This information is used to improve the quality of our services and to ensure responsible gaming.
3 Purpose of Using Your Information
67bd1 uses your information only for specific, lawful, and transparent purposes. We use your information for the following reasons:
- Account management and identity verification: To confirm your identity and maintain account security.
- Service delivery: To process your deposits, withdrawals, and gaming activity.
- Customer support: To resolve your complaints, questions, or issues.
- Fraud prevention: To detect and prevent unauthorized transactions or suspicious activity.
- Bonuses and promotions: To provide bonus offers and promotional benefits based on your eligibility.
- Responsible gaming: To identify unusual gaming patterns and provide necessary support.
- Legal compliance: To comply with applicable laws and regulations.
- Service improvement: To enhance our platform and user experience.
- Communication: To keep you informed about important updates, policy changes, or technical issues.
We never sell your information to third parties or rent it out for marketing purposes.
4 Cookies & Tracking Technology
Our website uses cookies and similar tracking technologies to improve your browsing experience and make our services more effective.
4.1 Types of Cookies
- Essential cookies: Necessary for the basic functionality of the website — maintaining login sessions and ensuring security.
- Functional cookies: Remember your preferences (such as language and settings).
- Analytics cookies: Help us understand how our website is being used, which assists in improving service quality.
4.2 Managing Cookies
You can control or disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some features of our website to not function correctly.
5 Sharing Information with Third Parties
67bd1 gives the highest importance to the privacy of your personal information. However, information may be shared with our trusted partners in the following limited circumstances:
- Payment processors: With the relevant payment service providers for processing transactions via bKash, Nagad, Rocket, and bank transfers.
- Identity verification services: For verifying identity and age when opening an account.
- Technology service providers: For operating the technical infrastructure of the platform.
- Legal authorities: Upon a valid request from a relevant legal or regulatory authority, or to fulfill legal obligations.
- Fraud prevention: With relevant authorities in the case of an active fraud investigation.
When sharing information with third parties, we ensure that they also maintain adequate privacy and security standards and use the information provided only for the specified purpose.
Our platform includes games from various game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt. These providers may have their own privacy policies; we are only responsible for information collected on our platform.
6 Data Storage & Security
We use industry-standard technology and processes to protect your information.
6.1 Security Measures
- SSL/TLS encryption: Every data transmission on our platform is secured through SSL encryption.
- Data encryption: Stored sensitive information is kept in an encrypted state.
- Access control: Only authorized personnel can access your information on a need-to-know basis.
- Firewall and security monitoring: Our systems have 24-hour security monitoring in place.
- Regular security audits: Our technology infrastructure is regularly reviewed and updated.
6.2 Data Retention Period
We retain your information for as long as your account remains active or as required by law or service needs. Even after an account is closed, some information may be kept for a specified period to fulfill applicable legal obligations.
6.3 Data Breach
If there is any reason to believe that the security of your information has been compromised, we will take prompt necessary action and notify you immediately where applicable.
7 Your Rights
You have certain important rights over your own personal information. 67bd1 respects these rights:
- Right to access: You have the right to know what information we hold about you.
- Right to correction: If there is any inaccuracy in your information, you can request that it be corrected.
- Right to deletion: In certain circumstances (where there is no legal obligation to retain it), you can request that your information be deleted.
- Right to object to processing: You can object to the use of your information for a specific purpose.
- Right to data portability: You can request your information in a structured and readable format.
- Right to withdraw consent: If you have provided information on the basis of consent, you can withdraw that consent at any time.
To exercise any of the above rights, send an email to [email protected] or contact us via our live chat. We will process your request as quickly as possible.
8 Protection of Minors
67bd1 provides services only to individuals aged 21 or above. We do not knowingly collect any information from minors.
We conduct an age verification process at the time of account registration. If we suspect that a minor is using our services, we will immediately suspend the relevant account and delete any collected information.
If you become aware that a minor is using our platform, please notify us immediately at [email protected].
9 Special Protection of Payment Information
The payment methods supported on our platform are bKash, Nagad, Rocket, and bank transfer. Financial information provided during transactions through these payment methods is kept under special protection.
9.1 Payment Protection Policy
- We never store your full bank account number or card details on our servers.
- Only the information necessary for a transaction is sent to the relevant payment service provider in encrypted form.
- Suspicious transactions are automatically monitored and additional verification steps are taken when necessary.
- Withdrawal requests are processed only to the original deposit method, which helps prevent money laundering.
9.2 Safe Use of Financial Information
Your financial information is used solely for transaction processing, fraud detection, and fulfilling relevant legal obligations. This information is not used for any marketing or other purpose.
10 Policy Changes
67bd1 reserves the right to change this Privacy Policy as needed. If significant changes are made to the Policy, we will inform you in the following ways:
- By displaying a clear notice on our website.
- By sending a notification to your registered email address.
- By giving sufficient notice before the change takes effect.
Continuing to use our services after a change will be taken to mean that you have accepted the updated policy. We recommend that you visit this page regularly.
11 Contact Us
For any questions or concerns about this Privacy Policy, or to exercise your rights regarding your information, please contact us:
Email Support
For any privacy-related requests:
Available in both Bengali and English.
Live Chat
For immediate assistance, use our 24/7 live chat.
Available seven days a week, 24 hours a day.
We commit to processing any privacy-related requests from you with honesty and promptness. Keeping your experience with 67bd1 safe and transparent is our highest priority.